Remote IT Support
Providing a friendly IT Support service to businesses.
Quick Remote Support
Our technical engineers can fix most issues remotely, they will connect to your workstation within a matter of minutes allowing us to see error messages, understand the problem or work out if its a user error.
We can help straight away irrespective of if you are a current client or not.
Let us help fix your IT issue today!
Need help? Follow these steps
Call us
Call our support line on 01748 822160 to request assistance
Download our support software
Click here to download our remote support software on your workstation.
Let our engineer fix it
Our engineer will then be granted access to your workstation and will look into fixing your problem.
Small Business IT
thecitysecret provides small businesses with a IT Solutions & Support. We offer two core services listed below but if you have any other IT queries please get in touch we can help.
Managed IT Support
IT Solutions
If you are looking for a reliable cost effective IT Solution, we can help. These can be one time projects such as cloud backups, encryption, network installs or any IT related project we can help your business.