Remote IT Support

Providing a friendly IT Support service to businesses.

Quick Remote Support

Our technical engineers can fix most issues remotely, they will connect to your workstation within a matter of minutes allowing us to see error messages, understand the problem or work out if its a user error.

We can help straight away irrespective of if you are a current client or not.

 Let us help fix your IT issue today!


Need help? Follow these steps


Call us

Call our support line on 01748 822160 to request assistance

Download our support software

Click here to download our remote support software on your workstation.

Let our engineer fix it

Our engineer will then be granted access to your workstation and will look into fixing your problem.

Small Business IT

thecitysecret provides small businesses with a IT Solutions & Support. We offer two core services listed below but if you have any other IT queries please get in touch we can help.

Managed IT Support

Our Managed IT Services & Support enables you to outsource your IT requirements to us as a provider. We will effectively manage and monitor all of your IT hardware whilst providing efficient, flexible and friendly service .

IT Solutions

If you are looking for a reliable cost effective IT Solution, we can help. These can be one time projects such as cloud backups, encryption, network installs or any IT related project we can help your business.